Self-service pricing
$499/month for admin-ready payroll review.
A single guided-start price for practices that want cleaner payroll-readiness review, exception visibility, and handoff records.
Buyer questions
Answers before you start
What does ClaraOps do?
ClaraOps organizes payroll-readiness evidence, source status, exceptions, review notes, approval checkpoints, and handoff records so a practice admin can review payroll work before payroll is run elsewhere.
Walk through the productHow long does setup take?
Setup depends on source readiness: confirm fit, review the checklist, gather the right exports and handoff notes, then work through the first admin-ready review. ClaraOps sets expectations for a careful rollout instead of promising instant automation.
Review setup expectationsWhat happens after I sign in?
You move from public guidance into a protected company workspace, follow setup prompts, connect or upload approved source context, review exceptions, and prepare the first admin-ready payroll handoff before any payroll is run elsewhere.
Start or request accessWhat support exists?
Support helps with setup and workflow questions after the public pages answer fit, pricing, setup, and boundaries.
Review support optionsOne clear guided-start price
The public offer starts at $499/month for one practice account with admin-ready payroll review and handoff support.
Best-fit practices
Fits teams that already run payroll elsewhere but need better source review, exception tracking, approvals, and workpaper clarity.
What is included
Setup-readiness guidance, payroll-readiness workflow review, exception framing, admin-review checkpoints, and handoff expectations.
Scope stays honest
Multi-practice use, historical cleanup, unusual cadence, or intensive onboarding get scoped separately before activation.
Manual payroll pain
Conservative admin-time calculator
Estimate visible monthly admin time as: payrolls per month × reconciliation hours, plus clinicians × exception rate × 15 minutes of follow-up.
Illustrative only — not a guaranteed savings claim. The point is to make manual review work visible before a fit conversation, not to promise ROI.
Small twice-monthly practice
10 clinicians, 2 payrolls per month, 3 reconciliation hours each, 15% exception rate
Estimated visible admin time: about 6.4 hours per month before cleanup or admin-review rework.Growing weekly-payroll practice
25 clinicians, 4 payrolls per month, 2 reconciliation hours each, 10% exception rate
Estimated visible admin time: about 8.6 hours per month before handoff questions or source-record cleanup.No payroll files, PHI, employee SSNs, raw payroll rows, credentials, or credit card details are needed for this estimate.
Self-service package
Guided-start commercial boundaries
A single public guided-start price keeps the buying decision understandable. It is a commercial starting point for the scoped guided-start package below, not approval for custom terms, checkout, or broader cleanup work.
Included guided-start scope
ClaraOps includes account-start guidance, setup-readiness guidance, payroll-readiness workflow review, exception-list framing, admin-review checkpoints, illustrative examples, and workpaper/handoff expectations for one practice/company account with up to 35 active clinicians or employees.
Users and review roles
The guided-start package assumes one admin or delegated admin plus payroll-review users needed for setup and review. Broader multi-company administration or vendor-managed support is scoped separately.
Billing timing and renewal
Manual monthly invoice after admin-reviewed activation; no public checkout or automatic renewal is enabled from the pricing page.
Cancellation and export
A practice can cancel before the next monthly invoice; ClaraOps coordinates export, retention, and offboarding requests through reviewed support workflows rather than instant public deletion or unreviewed downloads.
Support expectations
Guided start includes business-day setup/workflow support for the agreed onboarding scope, with payroll-cycle escalation limited to triage and next-step guidance. ClaraOps does not run payroll or make admin decisions.
Commercial boundaries that need separate approval
Price changes, custom discounts, multi-practice terms, cleanup sprints, historical reconciliation, payment-provider checkout, hosted billing writes, or binding legal/procurement terms require a reviewed agreement or a new approved item.
Agreement and sensitive-data gate
Formal DPA, BAA, SLA, warranty, indemnity, breach-notice, certification, custom procurement, or multi-practice terms require reviewed agreement handling; they are not included automatically by public pricing or sign-in.
This package decision path is public pricing copy only. It does not create checkout, invoice, subscription, payment-provider, hosted signup, deploy, external-send, price-change approval, or binding legal side effects.
Start or request guided-start accessPackage fit
Guided plan-fit assistant
Answer three non-sensitive fit signals to understand which guided-start starting path is likely relevant. This is buyer guidance, not a secret qualification gate or a requirement to book a call.
Practice size
- 1-5 clinicians
- 6-15 clinicians
- 16-35 clinicians
- 36+ clinicians or multi-location
Payroll complexity
- Mostly routine payroll close
- Recurring exceptions or adjustment questions
- Messy historical records or unclear source status
Support need
- One-time readiness review
- Monthly operations support
- Cleanup before monthly operations
Start with Payroll Readiness Review
Best when the practice is smaller or mostly wants a first look at source readiness, exception patterns, and admin-review workflow before deciding on recurring support.
recommended next step: start or request guided-start access and use the readiness checklist before uploading any sensitive files.ContinueStart with Monthly Payroll Operations
Best when the practice already has recurring payroll-review pain, a review admin, and needs repeatable exception lists, workpapers, and handoff records each pay period.
recommended next step: review the product workflow, pricing, setup requirements, and sample outputs, then start or request guided-start access when ready.ContinueStart with Launch / Cleanup Sprint
Best when source records, review habits, historical payroll-adjacent evidence, or setup decisions need alignment before monthly operations would be reliable.
recommended next step: review setup requirements and start or request guided-start access only when source records and admin review are ready.ContinueUse public setup requirements before choosing a package
Best when practice size, payroll cadence, exception volume, or source readiness is unclear enough that any package label would feel premature.
recommended next step: use public resources and the product walkthrough to clarify readiness before sign-in.ContinueNo numeric score is shown. This is directional guidance, not a quote, checkout, guarantee, or automatic qualification.
Support
Public support model
Support does not provide legal, tax, accounting, HR, payroll-provider, compliance, clinical, or medical advice, and public support paths should not receive PHI, payroll files, employee SSNs, credentials, raw payroll rows, or sensitive compliance details.
Support channels and hours
Routine support goes through brent@claracaps.com during guided start. Business-day support during normal U.S. Central Time business hours is the current public posture. Initial routine support acknowledgement target: two business days.
Security and privacy escalation
Security, privacy, or vulnerability reports go to security@claracaps.com and follow the dedicated security triage path rather than sales, demo, or routine support threads.
Payroll-cycle escalation
Payroll-cycle escalation means triage and next-step guidance, not a promise that ClaraOps will run payroll or make payroll decisions for the practice.
Guided-start scope
Current guided-start support covers setup and workflow triage inside the agreed scope; it is not unlimited self-service, emergency payroll rescue, or a promise that ClaraOps will run payroll or make admin decisions.
Contact paths
Safe contact and support handoff
Use the right public contact path for sales or fit questions, routine product support, and security or privacy concerns. Public email is for non-sensitive coordination only.
Public support paths are for non-sensitive coordination only. Do not include PHI, payroll files, employee SSNs, credentials, raw payroll rows, or sensitive compliance details in public email.
Sales or fit questions
Ask whether ClaraOps fits your practice, pricing, source systems, guided-start scope, setup timing, or next step. Keep the message high level and non-sensitive.
Email support@claracaps.com about fitRoutine product support
Use routine support for setup questions, checklist clarification, access handoff, or product workflow confusion. Two-business-day acknowledgement target for routine support and security/privacy triage.
Email support@claracaps.com for supportSecurity or privacy concern
Use the dedicated security/privacy contact for suspected vulnerability, unauthorized access, privacy concern, or sensitive-data handling question. Do not include sensitive files or credentials in public email.
Email security@claracaps.comBuyer-safe email templates
Use one sentence about your practice type, source systems, and question. Do not include PHI, payroll files, employee SSNs, credentials, raw payroll rows, or sensitive compliance details in public email.
What to expect
ClaraOps routes sales, fit, support, security, and privacy questions to the right non-sensitive handoff path. Sensitive onboarding material waits for the protected workflow and reviewed customer authorization.